Fits Air's Chatbot Revolution
Comprehensive IoT platform for smart city management, including traffic, utilities, and public safety.
1 Month
3 People
Fits Air
Key Results
Measurable impact and success metrics
The Challenge
Fits Air faced challenges with its traditional booking system, which caused customer drop-offs and lacked personalisation. To enhance the user experience, the airline aimed to implement a seamless, conversational booking process accessible through a single chat interface.
Technologies Used
Our Solution
The AI-powered chatbot enabled end-to-end bookings within a single chat interface, integrating with Fits Air’s APIs for real-time flight data, destination filtering, and secure payments. It also offered personalised recommendations and travel advice, providing a smooth and intuitive booking process.
Key Results
- Improved User Experience
- Reducing Friction in ticket booking
- 20% Customer Engagement Increment
Project Gallery
Visual showcase of the project implementation
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